Shipping & delivery details:
The Orangerie ships Australia-wide. Orders from our website www.theorangerie.com.au are dispatched Monday-Friday each week. We will endeavour to ship orders received prior to 3pm, the same business day. Orders placed on a weekend, a public holiday or after 3pm on any business day, will be dispatched on the following business day.
Orders are sent via Aust Post Standard, (or Express if selected) and delivered right to your door, so please make certain you provide your correct street address. The Orangerie cannot be held responsible for deliveries when an incomplete or incorrect address is provided. The Orangerie charges $10 postage Australia wide for all orders under $100 AUD.
Timing to different States will vary.
Below are approximated standard delivery times:
- QLD 1-2 days
- NSW 2-3 days
- VIC 3-4 days
- WA and Rural areas can take from 5-10 days.
You will receive an email from us which will keep you updated on your parcel delivery.
At this stage we only deliver within Australia. However, if you would like to purchase some of our products, and are based overseas, please send us an email. We may be able to assist, and it will also help us evaluate the demand for international shipping.
Noosa and surrounds: Door-step delivery:
This service is available until further notice.
- Orders placed before 3:00 pm, Monday-Saturday, will be delivered the same day.
- Orders placed after 3:00 pm, or orders placed on a Sunday, will be delivered the following day.
- Deliveries will take place between 5:00-7:00 pm.
- Contact-less delivery; no signature required. We will knock on your door, and your delivery will be placed on the door-step. We will wait until the door opens prior to leaving.
Areas serviced include:
- Noosa, Noosaville, Tewantin, Sunshine Beach, Sunrise, Marcus, Peregian Beach, Peregian Springs, Coolum, Doonan, Little Cove.
- For other areas on the Sunshine Coast, or Hinterland – please email me in advance of purchase and I will confirm service availability..
Buying a gift for a local family member/friend – simply note this when you place your order and we can ensure that the gift is wrapped, and we can also include a card with a personalised message.